TROUBLESHOOTING · METATRADER 5
MT5 chart not updating or "Waiting for Update"
SYMPTOM
The chart has frozen or shows "Waiting for Update", and the EA has gone quiet.
Causes, most likely first
1. The terminal is disconnected
Charts keep displaying cached data when the connection drops, so a frozen chart looks like a rendering bug. The status indicator in the bottom right is the truth — see no connection to trade server.
2. The market is closed
Gold has a daily maintenance break and is shut all weekend. A chart that stopped at a plausible hour on a Friday is not frozen. See market closed and gold trading hours.
3. The symbol is not subscribed in Market Watch
A symbol removed from Market Watch may stop receiving ticks while its chart stays open. Re-adding it restores the stream.
4. The chart says "Waiting for Update"
That exact phrase means the terminal has no price history for the symbol yet — common on a fresh install or a newly opened chart. It normally clears within seconds of the first tick arriving. If it persists, the symbol is not streaming: check the connection status and that the symbol shows a live quote in Market Watch.
5. The terminal is overloaded
Many charts, heavy indicators or several EAs on a small VPS can starve the terminal enough that updates visibly lag. Close unused charts before assuming a fault.
Why this happens
An EA only runs on the tick event, so no ticks means no execution regardless of how correct the strategy is. A frozen chart is therefore a stopped bot, whatever the cause.
The order of checks is: connection status, then market hours, then Market Watch, then load. That resolves almost every case in under a minute and in that order, because each is cheaper to check than the next.
Common questions
Why does my MT5 chart say "Waiting for Update"?
The terminal holds no price history for that symbol and timeframe yet, which is normal on a fresh install or a newly opened chart and usually clears within seconds of the first tick. If it persists the symbol is not streaming — check the connection indicator and that a live quote is moving in Market Watch.
Does a frozen chart stop my EA?
Yes, and this is the part worth internalising. An EA executes on the tick event, so no ticks means no execution however correct the strategy is. A frozen chart is a stopped bot whatever the underlying cause, and any open position is unmanaged while it lasts.
Related problems
- MetaTrader 5 not responding or freezingThe terminal freezes, shows "Not Responding", or takes minutes to start.…
- MT5 no connection to trade serverThe terminal shows "No connection" or "Connection lost" and the EA stops trading.…
- MT5 market closed errorOrders are rejected with "Market closed" during hours you expected to be tradeable.…
Educational information only, not financial advice. Trading leveraged products carries substantial risk of loss. Last updated 2026-09-04.