TROUBLESHOOTING · METATRADER 5
MetaTrader 5 not responding or freezing
SYMPTOM
The terminal freezes, shows "Not Responding", or takes minutes to start.
Causes, most likely first
1. Too much chart history is being kept in memory
Tools, Options, Charts: "Max bars in chart" set to Unlimited is the single most common cause of a sluggish terminal. Set it to 100000 or less. An EA does not need more, and gold at one-minute resolution accumulates bars fast.
2. The terminal is downloading history
On first open of a symbol or timeframe, MT5 pulls history from the server and can appear frozen while it does. This is normal for a minute or two on a fresh install — a chart stuck on "Waiting for Update" is the visible half of the same process.
3. Too many charts, indicators or EAs for the machine
Each chart with indicators consumes memory and every tick fans out to all of them. On a small VPS — 1 GB is genuinely too little for a loaded terminal — this shows up as freezes rather than a clean failure. Close charts you are not trading and remove decorative indicators; see VPS requirements.
4. Antivirus is scanning the terminal directory
MT5 writes logs and history continuously, and real-time scanning of that folder throttles it. Exclude the terminal data folder from the scanner rather than disabling protection.
Why this happens
A frozen terminal is a stopped bot: no ticks are processed, no trailing stops move, and open positions are unmanaged until it recovers. Whatever the cause, that exposure is the reason to fix it rather than tolerate it — see why uptime matters.
Genuine corruption is rare and announces itself differently — the terminal crashes on startup rather than freezing during use. Before reinstalling, try the load fixes above; they resolve nearly every case.
Related problems
- MT5 chart not updating or "Waiting for Update"The chart has frozen or shows "Waiting for Update", and the EA has gone quiet.…
- MT5 disconnected on the VPSThe VPS is running but MetaTrader shows "No connection" or the bot stopped overnight.…
- Expert advisor not working / not taking tradesThe EA is attached and enabled, the face is smiling, but no orders are ever placed.…
Educational information only, not financial advice. Trading leveraged products carries substantial risk of loss. Last updated 2026-09-04.